That way they will see that more people want this fixed. Maybe try calling CS and ask them about it and mention the complaint ID. We still should not have to do jump through hoops to get this app working it should just work.
#Ps4 remote play cannot log in to the ps4 Ps4
Auto login is disabled and both of us have the PS4 set as our primary PS4. There should be no such thing as a 'main account' on the PS4. Dont worry, trophys still unlcok for the main account. You will have to be the second player on a different account with a DS4. Follow the instructions on your device then start the remote play app and you should be able to connect and the NAT type in the settings should show correctly. Remote play is default player 1 which will use your main account. You can select Network under the Network options. Just click the link and it will automatically start the install. The Toolbox icon can be found by scrolling over to the settings and pressing X. It does work and seems safe I’ve used it without any issues but once I know I’m not gonna be using remote play for a while I delete it and just reinstall when I need to. I’ve been told it’s fine and completely safe but it requires installing a web profile on your phone that changes your ipv settings. On the other hand there is a way to get it to work but do it at your own risk. Select (Settings) > Power Save Settings > Set Features Available. Eventually they closed the complaint because “the network was fine” Are they serious the app still doesn’t work for anyone. You can also enable Remote Play even while your PS4 system is in rest mode. If you previously enabled remote play from your console, make sure you are signed in to the Xbox app with the same account.
![ps4 remote play cannot log in to the ps4 ps4 remote play cannot log in to the ps4](https://i.ytimg.com/vi/Xmzc1tCrHQs/maxresdefault.jpg)
I was on the phone with them for a couple hours they had me go through the same “troubleshooting” steps 4 times because they kept bouncing me around from “technical specialist” to other specialist. Is there a user voice we can leverage to gain visibility